Claude Keller sitzt vor einer Kamera in einem dunklen Raum.

Videos / Podcasts / TV Segments

Passion and commitment should be visible!

Professionalism in front of the camera and microphone ensures that a topic and in-depth knowledge come across excitingly!

On behalf of clients, I produce videos, talks, or podcasts in collaboration with internal media production or external partners. I am also available for TV segments.

Inquire Now

Learning Nuggets

Psychological safety, learning, motivation and other topics explained in a nutshell. An excerpt from an international customer project.

Psychological Safety: The #1 Factor for High-Performing Teams

  • How Psychological Safety Drives High-Performance Teams: Insights from Google and Harvard.
  • Explore the transformative concept of psychological safety-a game-changing factor backed by research from Harvard’s Amy Edmondson and a 5-year Google study involving 180 teams.
  • Learn why psychological safety outshines traditional metrics like structure, clarity, and impact as the most critical factor for team success.
  • These insights are invaluable for leaders, managers, and teams striving to reach their full potential.

What Is Psychological Safety?

  • Dive into Amy Edmondson’s definition of psychological safety and understand how subtle behaviors can either encourage or inhibit open communication, innovation, and trust within a team.
  • By fostering psychological safety, you can:

     ✅ Create an environment where ideas flourish
     ✅ Build stronger, healthier team connections
     ✅ Drive innovation and achieve sustainable success

  • These insights are invaluable for leaders, managers, and teams striving to reach their full potential.

The 4 Pillars of Psychological Safety: What Every Leader Should Know

  • How to Recognize and Measure Psychological Safety in Your Team
  • Psychological safety can be measured along four key dimensions
  • The Four Dimensions of Psychological Safety:
  1. Willingness to help: Do team members actively support each other?
  2. Inclusion and diversity: Does everyone feel like they belong and that their voice matters?
  3. Attitude towards mistakes: Are mistakes treated as learning opportunities, or do people fear blame?
  4. Open communication: Can team members express concerns, ask for help, and be vulnerable without fear?
  • Why It Matters: A workplace with high psychological safety fosters innovation, trust, and collaboration. And the best part? It can be measured, and once measured, it can be managed.

Why You Can't Innovate Without Psychological Safety

  • Innovation and experimentation go hand in hand. But without psychological safety, mistakes become something to fear, not opportunities to learn-and that’s where innovation dies.
  • Psychological Safety is non-negotiable for fostering creativity and growth in your team. Key takeaways are:
  1. Experimentation requires risk, and risk inevitably leads to mistakes.
  2. Psychological safety ensures that mistakes are openly discussed and treated as learning opportunities.
  3. Without safety, fear of failure prevents teams from taking the creative risks necessary for innovation.
  • To truly foster innovation, leaders must create an environment where it’s okay to fail, learn, and grow. By normalizing discussions about mistakes and focusing on continuous improvement, you can unlock your team’s full creative potential.

Psychological Safety Isn't About Being Nice: Understanding the Four Zones

  • Psychological safety is often misunderstood as simply being “nice” to team members. Psychological Safety is about learning and growing! In this video, I break down the Four Zones of Psychological Safety:
  1. Apathy Zone: Low psychological safety and low motivation lead to stagnation and manipulation.
  2. Anxiety Zone: High accountability without safety creates a toxic, fear-driven culture.
  3. Comfort Zone: High safety but low motivation results in a friendly yet unproductive environment.
  4. Learning Zone: The perfect balance of high safety and high accountability where individuals and teams thrive.

💡 To reach the Learning Zone, leaders must create an environment where team members feel cared for and safe enough to challenge ideas, try new approaches, and question the status quo.

How to Create a Psychologically Safe Team: 3 Simple Steps

  • Building psychological safety in your team doesn’t have to be complicated. In this video, I share 3 actionable steps to help you create an environment where learning, curiosity, and openness thrive.
  1. Make learning the priority: Embrace mistakes as opportunities to grow. Share your own experiences with failure to set the tone for your team.
  2. Talk openly about mistakes: Raise awareness and curiosity by discussing what worked, what didn’t, and how to improve.
  3. Ask the right questions: Shift the focus to possibilities and solutions with thoughtful, curiosity-driven questions like, “What would you need to try something new?”

Trust vs. Psychological Safety: Understanding the Difference

Building trust and fostering psychological safety are crucial for team success, but they are not the same:

  • Trust is personal: It exists between individuals and grows when people feel comfortable sharing openly with each other.
  • Psychological Safety is collective: It exists within teams and thrives when team members believe they can speak up without fear of judgment or ridicule.

As a leader, you have the power to create a psychologically safe space within your team, regardless of external challenges. This starts with focusing on what you can control, encouraging open communication, and leading by example.

Why Our Brains Focus on Problems-and How to Shift to Positivity

Have you noticed how conversations at work often revolve around complaints or problems? It’s not just workplace culture-it’s human nature. So, why are our brains wired to focus on the negative and how can you shift your mindset toward positivity?

  • Our brains evolved for survival, not happiness. Negativity bias keeps us safe by focusing on potential dangers-even when they don’t exist.
  • This bias shows up at work when we focus on software bugs, issues, or past systems, instead of celebrating new features and improvements.
  • To overcome this, we need to make a conscious choice to refocus our attention on what’s going well.

Talks

Five talks I produced for a client on specified business topics.

How can I develop & strengthen an agile mindset?

  • Leaders with an agile mindset are effective and successful.
  • The three pillars of agility
  • What is an agile mindset?
  • Our brain – our nature
  • Developing an agile mindset with the WET method
  • What is thinking – feeling – perceiving?

Self-Leadership: Effectively leading oneself

  • What is Self-Leadership?
  • What do strong Self-Leadership skills bring?
  • What you can do to strengthen your Self-Leadership skills?
  • A guide for a breathing mindfulness exercise

Team Leadership: Actively leading teams in a hybrid work environment

  • Latest findings on team leadership and hybrid working
  • Two things we can learn from this for leading hybrid teams
  • What is Psychological Safety and why is it so important for success?
  • Which behaviors can promote psychological safety in the team?

Communication – Working effectively with others

  • Constructive feedback doesn’t work
  • The importance of attitude for collaboration and success
  • Three things you can do to make feedback work
  • The importance of goals

Work techniques and tools for a hybrid work world

  • Why we should consciously reorganize ourselves
  • Reevaluating the importance and possibilities of breaks
  • Guide for a “laugh break”
  • Psycho-Hygiene – the other form of daily goals
  • Leaders with an agile mindset are effective and successful.
  • The three pillars of agility
  • What is an agile mindset?
  • Our brain – our nature
  • Developing an agile mindset with the WET method
  • What is thinking – feeling – perceiving?
  • What is Self-Leadership?
  • What do strong Self-Leadership skills bring?
  • What you can do to strengthen your Self-Leadership skills?
  • A guide for a breathing mindfulness exercise
  • Latest findings on team leadership and hybrid working
  • Two things we can learn from this for leading hybrid teams
  • What is Psychological Safety and why is it so important for success?
  • Which behaviors can promote psychological safety in the team?
  • Constructive feedback doesn’t work
  • The importance of attitude for collaboration and success
  • Three things you can do to make feedback work
  • The importance of goals
  • Why we should consciously reorganize ourselves
  • Reevaluating the importance and possibilities of breaks
  • Guide for a “laugh break”
  • Psycho-Hygiene – the other form of daily goals

Portrait

Podcast

Paarfit

In collaboration with Paarfit.ch, I have produced several 1-minute videos on topics such as emotional regulation, relaxation, habits, and relationships.

Older Posts

In 2 seasons and 18 episodes, I appeared as a motivational coach on the show “Leichter Leben” on SF1. Here are some excerpts from it.

All episodes in full length can be viewed in the media library of SF1.